Our cart is programmed to automatically check your account for potential savings, bonuses and crossgrade discounts. We also, protect you from purchasing the wrong product, by confirming pre-requisites.
If you are purchasing an expansion pack, please remember that it requires a base product to which it needs to unlock. You cannot purchase an expansion pack without having the base prdocut.
iOS vs. Desktop Apps
ALL iOS apps must be purchased from the iOS Appstore. You cannot purchase from our online store here and get the iOS version or download it on your iOS device. You need to purchase from the Appstore
Jamal's Flash requires a full 1GB memory for your XF or MOXF. You cannot use a thumb or USB drive. You need to purchase the official Yamaha 1GB Flash board. Montage/MODX owners have this built in.
Secure and Safe Payment
Payment Plans Offered
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I can't Login! How do I access My Account?
For more features and better reliability, we have switched to a new shopping cart and licensing system; as a result, you may find that you are not able to login or your software has stopped working. Below are the steps to take to get back up and going fast.
Re-Activate your Account - See Section 2 Here. Please make sure that you are using the SAME account email and not a different one and please watch the video.
Where is My Order?
Please see video HERE on how to download products and update to the newest version from our site.
You can access your downloads directly by going to My Products.
From here you can also access your serial numbers as well.
How long will my order take to be delivered?
Your products are delivered instantly as 100% of our products are digital downloads. If did you receive an email, then please read below:
The reason why your download links are probably missing is because you are using Gmail, which notoriously blocks transactional emails. Please watch this video here to whitelist our site.
Please also check your junk, spam, and promotional boxes for the emails that should have arrived.
How can I Get a refund?
Generally, there are no refunds for digital downloadable products, but if we find that for some reason our products do not work with your system, then we can authorize a refund. We provide ample amount of video examples of our products and what they sound and look like, so satisfaction refunds are not granted.